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Интеллектуальная платформа для грузоперевозок
1.1. This document defines the rules and conditions for using Transinfo (the "Platform").
1.2. The owner and administrator of the Platform is LLC “Transinfo”, Georgia, Tbilisi, Mikheil Khelashvili St. 5, identification code 405468435.
1.3. The purpose of the Platform is to connect cargo owners and carriers through information exchange.
1.4. By registering on the Platform or using it, the User confirms that they have read and accepted these rules and conditions.
2.1. To use the core Platform functionality, the User must complete registration and create an account.
2.2. Access to subscription features, contact details, VIP placement, and other paid tools may depend on the User having an active subscription, an active referral reward, or other paid access shown in the Platform interface at the time of purchase or activation.
2.3. During registration the User must provide complete, accurate, and truthful information.
2.4. It is prohibited to create accounts using fake, duplicate, or third-party data.
2.5. The User is responsible for the security of their account and password.
2.6. Country and city must be selected from the official options offered during registration. After registration, they are fixed to the account and may be corrected only through support if they were entered incorrectly.
3.1. The Platform only provides technical tools for publishing listings, finding offers, and making contact between users.
3.2. The Platform does not directly or indirectly become a party to agreements concluded between Users.
3.3. All commercial, financial, and legal arrangements between cargo owners and carriers are made directly between them without the Platform's participation.
4.1. The User must use the Platform only for lawful purposes and in compliance with these terms.
4.2. It is prohibited to post false, inaccurate, or misleading information.
4.3. It is prohibited to use the Platform for unlawful activity, including fraud, money laundering, illegal cargo, or other violations.
4.4. The User must observe mutual respect and proper communication standards.
4.5. Posting or transporting illegal or prohibited goods through the Platform is forbidden. The Platform may use moderation, keyword filters, reports, and account restrictions to enforce these rules.
5.1. The Platform is not responsible for agreements concluded between Users or for cargo loss, cargo damage, or missed deadlines.
5.2. The Platform’s liability is limited to the technical operation and availability of the service.
5.3. The administration may block or delete a User account if these rules are violated.
6.1. The Platform processes and protects Users' personal data in accordance with applicable law.
6.2. Personal data is used only to provide the service and is not transferred to third parties except where required by law or by the payment flow selected by the User.
7.1. Any disputes related to the use of the Platform should first be resolved through negotiation.
7.2. If no agreement is reached, the dispute is resolved under the applicable law and jurisdiction of Georgia unless mandatory law requires otherwise.
8.1. The Platform administration may update these rules and conditions at any time.
8.2. Changes take effect from the moment they are published on the Platform unless another date is explicitly stated.
9.1. The Platform may provide both free and paid services. Subscription access is purchased directly through the payment method shown at checkout, through App Store, or through Google Play. Wallet balance may be used for VIP services and other eligible paid tools shown in the interface.
9.2. The current subscription price, billing period, available features, and renewal conditions are displayed on the pricing page and/or in the payment interface before confirmation. Subscription access is not activated from wallet balance unless the Platform explicitly states otherwise for a specific tool.
9.3. The Platform may operate a referral program. If a referral code is applied, the invited User may receive access to an official 14-day trial after payment method verification or other official billing confirmation. After the qualifying trial or subscription starts, the inviter may receive 14 extra days of access.
9.4. Referral rewards are available only for unique real users who meet the qualifying conditions shown in the Platform interface. Duplicate, fraudulent, refunded, reversed, blocked, or otherwise suspicious activations may be excluded or revoked.
9.5. A paid service is considered provided once payment, the start of an official trial, or access activation is successfully confirmed and the corresponding access, wallet credit, or VIP placement is enabled.
9.6. Refunds may be available in cases of duplicate payment, incorrect charge, or technical non-delivery of the paid service to the extent required by applicable law and by the rules of the selected payment provider or app store.
9.7. Subscription auto-renewal, cancellation, referral eligibility, and any payment-provider-specific conditions are governed by the Platform interface and by the rules of the selected payment provider, App Store, or Google Play at the moment of purchase.
9.8. The payment currency and the displayed balance currency may depend on the billing region determined by the Platform, including the current network location where required by the payment provider. Wallet balance is maintained in the Platform’s internal EUR ledger and may be shown as an equivalent amount in the local display currency. Changing the account country, city, billing region, or correcting those details through support does not automatically convert an existing wallet balance. Future charges and refunds are processed according to the original charge currency, the selected payment method, and the applicable provider rules.