What changed
A refrigerated request needs more than the word “reefer”. It should state the required set point or acceptable temperature range, whether pre-cooling is required, the cargo type, packaging, weight, volume and whether the temperature rule applies throughout loading and unloading.
Key details
The carrier should confirm body cleanliness, unit serviceability, sensor or recorder availability, airflow requirements and the condition of doors and seals. If pharmaceuticals, food or another regulated product is involved, both sides should agree who supplies calibration, sanitation and temperature records.
What it means for logistics
Before loading, record the cargo and body temperature, loading start time and any deviation. Clear data prevents unsuitable vehicles from responding and gives both sides evidence if a cold-chain incident occurs instead of leaving the dispute to memory.
What to check in practice
- Confirm equipment type, quantity, temperature and special cargo requirements.
- Reserve a realistic loading slot and name the operational contact.
- Share access rules and required documents before the vehicle arrives.
